FAQs

Please see our FAQs below for everything you need to know about visiting Clip 'n Climb Fleet.

COVID 19 UPDATE

  • By entering the building you agree that you do not have any Covid-19 symptoms as stated in the government guidelines, this also includes any participants or spectators arriving under your booking.
  • Track and Trace is in operation at our centre and if needed, this information is taken from our contact details on the booking system. These are left by the customer placing a booking at the time of booking. The customer may be asked to contact other members of their booking party is necessary.
  • Face masks are strongly encouraged but at your own discretion, please follow government advise on face masks.

What are your opening times?

Monday to Sunday: Session times 10am – 7pm

Opening times 9.45am – 8pm

I have no previous climbing experience, is Clip 'n Climb for me?
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Clip ‘n Climb is designed to be fun for EVERYONE regardless of ability! The difficulty of our challenges vary so there’s something for everyone to have a go at, from beginners to experts. Our staff will also be there to assist with those less confident.

How long do Clip 'n Climb sessions last?
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80 Minutes – Sessions comprise of a 20 minute safety briefing and harness fitting, followed by 55 minutes in the arena and 5 mins to debrief and remove your harnesses.

When do I need to arrive?
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Please arrive at least 10  minutes before your session so we can ensure you are checked in and ready for briefing.

Is there parking on site?
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Yes, you can use the parking facilities at the Hart shopping centre, please note that charges apply.

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What should I wear?
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Please wear comfortable clothing and trainers.

Specialist climbing shoes, open toed shoes, flip flops, boots, crocs, rock shoes or heels are not permitted in the climbing arena.

Long hair must be tied back and all loose jewellery, hats or hooded tops must be removed prior to climbing for safety reasons.

Do I need to bring any equipment with me?
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No, equipment is provided by us and there are no additional hire fees for this.  We do not allow the use of climbing shoes or chalk.

Do you have wheelchair access?
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Yes, the centre is fully accessible

Do you have lockers?
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Yes, we have small lockers available in our arena that are free to use. They are big enough for coats or a small bag.

Do you sell gift vouchers?
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Indeed we do. They are available to purchase on our website.  You will receive a digital voucher code which can be used when booking online.

Can I leave my child unattended?
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Children under 12yrs need a responsible adult on site, but from 12 and over they can be left here unattended providing an under 18’s disclaimer has been signed by a parent or guardian.

 

Can I spectate from within the climbing arena?
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We encourage any non climbers to observe from the cafe area.  Our staff are fully trained and will offer help and encouragement.  Should you feel that your child needs additional support from yourself, please speak to a member of staff.

Check out our social media channels and leave us a review of your Clip 'n Climb experience on our Facebook!